When you visit the hyliko.com website, Hyliko may collect some of your personal data.
Personally identifiable information may include, but is not limited to :
- e-mail address
- first name and surname
- the telephone number
- address, state, province, postcode, town
- cookies and usage data
Legal framework
Hyliko declares that it carries out the processing of personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the GDPR) and any other applicable laws or regulations.
Purpose of the data collected:
Hyliko may process all or part of the data in order to :
- Conducting satisfaction surveys
- Communication campaigns
- Carry out prospecting and promotional activities
- Send newsletters
- Conducting market research
Hyliko ne commercialise pas vos données personnelles, elles sont utilisées pour les finalités mentionnées ci-dessous ou à des fins de statistiques et d’analyses au sein de l’Union Européenne.
Optional nature of data collection
By contacting us via the website or by completing our online forms which contain information about our data protection policy, you consent to our data protection policy. The collection of this data is optional but necessary to access certain services on our website.
Recipients
Hyliko processes this data internally and has not appointed a Data Protection Officer (DPO) as it is not a public body and does not process personal data on a large scale. If you have any questions about our data protection policy, please contact Lionel Bertuit: decarboner@hyliko.com.
The recipients of this personal data are :
- Management as responsible for our data protection policy
- The marketing/communications department for promotional and communications activities
- The sales department for prospecting and customer follow-up activities
Data retention period
The data collected is kept for 3 years from the last response to a request from us. After this period, the data will be deleted.
Rights and specific contact channel
As the person whose personal data is collected, you have the right to:
- request access to your personal data
- request rectification of your data
- request the deletion of your data
- request a restriction on the processing of your data
- to object to the processing of your data
- the portability of your data
- lodge a complaint with a supervisory authority, in particular the CNIL
- withdraw your consent at any time
If Hyliko becomes aware of the death of a User, Hyliko undertakes to destroy his/her data, unless it is necessary to keep it in order to comply with a legal obligation.
If you have a request relating to these rights, please send it to us:
- by e-mail: decarboner@hyliko.com
- by post: Hyliko SAS, 41 rue François 1er, 75008 Paris
Security
We inform you that we will do our utmost to protect the security of your personal data and, in particular, to prevent it from being distorted, damaged or accessed by unauthorised third parties.
However, we cannot guarantee absolute security. If an incident affecting the integrity or confidentiality of the User’s information is brought to Hyliko’s attention, the company will inform the customer and inform him of any corrective measures taken.
Data transfer
Your information, including personal data, may be transferred to – and stored on – computers located outside your state where data protection laws may differ from those in your jurisdiction.
Your consent to the submission of your data implies your agreement to this transfer.
Hyliko will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with applicable regulations and no transfer of your personal data will take place to any organisation or country unless there are adequate controls in place, including the security of your data and other personal information.
Service providers
We may employ third-party companies and individuals for the purposes of the site.
These third parties have access to your personal data solely to carry out these tasks on our behalf and are required not to disclose or use it for any other purpose.
Disclosure of data
In addition to what is provided for in the previous paragraph, Hyliko may disclose your personal data if it considers that such action is necessary in order to:
- Complying with a legal obligation
- Protect and defend the rights or property of Hyliko
- Prevent or investigate possible wrongdoing in relation to the site
- Protect the personal safety of site users and the public
- Protect yourself against any legal liability.